Conditions of Entry

Norwood

  1. All children under the age of 15 must be accompanied and supervised by a parent or responsible person who is at least 16 years old.
  2. Children under the age of 6 must be accompanied in the water by a parent or an adult and kept within arm’s reach. Please refer to our supervision policy available within the facility for further information about supervision expectations at this facility.
  3. All aquatic patrons are to wear approved bathing attire. T-shirts and street clothing are not permitted bathing attire.
  4. Children who are not toilet trained must wear an approved swim nappy.
  5. Customers are required to pay the appropriate entrance fee to access the Centre. This includes a spectator fee.  
  6. No pulling or sitting on lane ropes.
  7. Playing dead or prolonged breath holding in pools is not permitted.
  8. Alcohol, illicit substances and persons under the influence will not be admitted into the centre or its surrounds.
  9. Glass or breakable items are not permitted in the centre.
  10. Smoking or vaping within the building or in its surrounds is not permitted.
  11. No large rubber rings, large buoyant aids or Mermaid fins permitted.
  12. Running, rough play, bombing, profanity and anti-social behaviour is prohibited. Spitting and spurting of water from the mouth is not permitted.
  13. Soaps, detergents and shampoos are not permitted in any aquatic area other than the restrooms.
  14. Service animals only. No animals or pets allowed.
  15. At the first sign of thunder or lightning, all outdoor spaces will be vacated and will remain closed until at least 30 minutes after the last sign of thunder or lightning.
  16. Tables and chairs are for cafe use only. Groups with a reservation have priority use of tables and chairs. Management reserve the right to relocate any person.
  17. External and/or private swimming lessons, squad coaching and personal training is not permitted within the centre. All program are to be delivered by BlueFit staff or approved third party operators.
  18. Camera surveillance operates in this area to ensure public safety and for the investigation and prosecution of criminal offences. Footage will only be accessed by persons authorised to do so.
  19. Secure your personal belongings. The centre or its management is not responsible for loss or damage to property.
  20. Persons with stomach illnesses, digestive disorders, open cuts, sores, skin, eye, or respiratory infections are prohibited from using the aquatic facilities.
  21. Any person destroying property, equipment, risking the safety of others, or found in breach of these conditions will be asked to leave the centre.
  22. Patrons are asked to comply with centre rules and directions of staff at all times. Failure to comply with these conditions of entry may result in the individual or group being refused entry or being asked to leave. Any request for a refund shall be refused.
  23. Management reserves the right to refuse entry to any person at any time or to remove any person who is reasonably suspected of disruptive or disorderly conduct
  24. Customers are admitted to the Centre at their own risk. Customers who suffer an injury or illness, medical treatment may be arranged including by staff such as calling an ambulance and you are liable for any costs associated with treatment.
  25. This Centre is committed to being a child-safe organisation and has zero tolerance for child abuse. If you believe that a child is unsafe while at or using this Centre, you must report it to staff immediately.
  26. There are specific terms of use for areas within the facility. Please ensure you take note and comply with all conditions of use.
  27. Management reserves the right to change these terms and conditions at any time without notice.